What is CX? Understanding the Customer Journey

Customer experience, or CX, is the sum of all cognitive, emotional, sensory, and behavioral responses a customer has with a brand. Quite literally, it is how your customer feels about what you sell, how you sell, and why you sell. To deliver a…

Why the Queen’s Magic Mirror Got it Wrong

Queen: Mirror, mirror on the Wall — 
Mirror: Yes- I’m listening.
Queen: Who is the…

Let’s fix the “Netflix Problem” the right way.

The streaming market is growing, but as competition…

Remaking music charts for the 21st century

Korea’s top music chart used Keytalk to change the status quo and make the charts more engaging for K-pop fans

Your app needs a new search bar to grow.

The search bar hasn’t changed much since the 1990s when…

A Simple Fix to Recommendation Systems all Businesses should have

How a simple, context-aware solution…

Using AI to recreate shopping experience for the mobile era

Shinsegae DF created a completely new duty-free shopping experience for shoppers through collaborative efforts with Mycelebs- becoming the industry’s first mover to provide voice recognition and personalized product search.

Netflix Soon to Reveal Audience Data

Netflix has agreed to provide third parties with their viewing data. After U.K. policymakers…

Plan your dream trip, fulfill your bucket list

Mycelebs partnered with Booking.com to build MyBucketlist, an app that makes it…

An inclusive take on makeup, for all types of beauty