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Knoldhill Insights
Contact Center Product Management in the Trenches
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Angus Peacey
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Knoldhill Insights
Feb 23, 2021
5 Steps to Transform your Contact Centre
Time to move past Waterfall as a project management paradigm
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Angus Peacey
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Knoldhill Insights
Jun 18, 2020
2: Cloud Contact Centers — Key Uncertainties to Consider
Making sense of our uncertain times
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Angus Peacey
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Jun 3, 2020
1: Cloud Contact Centers — New Rules of the Game
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Angus Peacey
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Jun 3, 2020
Adjusting your Cloud Product Deployment/Offer to a Coronavirus Driven World — Introduction
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