We have talked a lot about chatbots for customer support in our previous pieces. And a scalable, efficient and cost-effective human+bot hybrid system has always been our philosophy.
Previously, we presented you with a simple and effective guide to integrating…
We all know that customer is the king. Keeping your customer happy or satisfied plays an…
Startups have taken the world by storm. Recently, we have seen a huge number of…
If you are wondering why users don’t read FAQ, then you are not alone in the world. There are…
It is common for all the companies to come across a lot of unsatisfied and angry customers. There…
These were the top 10 stories published by Kommunicate; you can also dive into yearly archives: 2016, 2017, 2018, 2019, 2021, and 2023.