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15 Innovative Ways to Use ChatGPT For Product Engagement
15 Innovative Ways to Use ChatGPT For Product Engagement
Ever heard of an Apple user switching to Android? Probably not. Apple users are thoroughly engaged with their Apple products with most of…
Devashish Datt Mamgain
Oct 18, 2023
A Comprehensive Guide To WhatsApp Bulk Messaging
A Comprehensive Guide To WhatsApp Bulk Messaging
For most parts of the world, WhatsApp is the de facto messaging app. Of course, there is WeChat, iMessage, Facebook Messenger, QQ, Telegram…
Devashish Datt Mamgain
Feb 25, 2023
6 Important Healthcare Trends to Watch for in 2023
6 Important Healthcare Trends to Watch for in 2023
The healthcare sector worldwide is witnessing significant shifts in the conventional trends that have been followed for years. Healthcare…
Devashish Datt Mamgain
Feb 13, 2023
Integrate WooCommerce Chatbot To Your Website In 7 Easy Steps
WooCommerce is a free WordPress plugin that adds e-commerce functionality to your WordPress website so you can have an online store. With…
Devashish Datt Mamgain
Oct 20, 2021
How to Integrate Dialogflow Chatbot with Angular JS
How to Integrate Dialogflow Chatbot with Angular JS
There are numerous posts about developing a chatbot using Dialogflow. But creating chatbot isn’t enough. Connecting Dialogflow to the web…
Devashish Datt Mamgain
May 28, 2019
When and How to Fire a Customer?
When and How to Fire a Customer?
We all can agree on the fact that without customers there is no business. Businesses are always ready to go an extra mile to make…
Avinash
Dec 11, 2018
How to Deal With Angry Customers?
How to Deal With Angry Customers?
It is common for all the companies to come across a lot of unsatisfied and angry customers. There might be many reasons for customers to…
Avinash
Dec 3, 2018
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12 Customer Retention Strategies That Work
12 Customer Retention Strategies That Work
Startups have taken the world by storm. Recently, we have seen a huge number of companies and organizations rising around the world.
Avinash
Nov 30, 2018
Top 13 Tips for Great Customer Service
Top 13 Tips for Great Customer Service
Now, most of the businesses are taking a customer-centric approach to serve their customers.
Avinash
Nov 29, 2018
Build Android Chatbot with Dialogflow (API.ai)
Build Android Chatbot with Dialogflow (API.ai)
Previously, we presented you with a simple and effective guide to integrating dialogflow bot in a website. In this article, we will be…
Devashish Datt Mamgain
Nov 27, 2018
How to Get Feedback from Customers?
How to Get Feedback from Customers?
We all know that customer is the king. Keeping your customer happy or satisfied plays an important role in the growth of any business.
Avinash
Sep 6, 2018
Dialogflow vs Rasa — Which One to Choose?
Dialogflow vs Rasa — Which One to Choose?
There are many chatbot platforms with NLP, such as:
Devashish Datt Mamgain
Aug 23, 2018
How to Add Live Chat Plugin to Website?
How to Add Live Chat Plugin to Website?
Live chat is a faster, personalized and economical way for your customers to talk to you. Live chat provides a far better experience than…
Devashish Datt Mamgain
Jul 17, 2018
Integrate Dialogflow (Api.ai) Bot into Website
Integrate Dialogflow (Api.ai) Bot into Website
We have talked a lot about chatbots for customer support in our previous pieces. And a scalable, efficient and cost-effective human+bot…
Parth Shrivastava
May 10, 2018
What’s Cooking at Kommunicate — Release Notes, April 2018
What’s Cooking at Kommunicate — Release Notes, April 2018
Great companies are built on great products.
Parth Shrivastava
May 3, 2018
How to Integrate Live Chat Plugin in Wix Websites
How to Integrate Live Chat Plugin in Wix Websites
Wix.com is a cloud-based web development platform. It allows users to create HTML5 web sites and mobile sites through the use of online…
Parth Shrivastava
Apr 26, 2018
Why should you delete your FAQ page?
Why should you delete your FAQ page?
If you are wondering why users don’t read FAQ, then you are not alone in the world. There are several other companies investing their time…
Devashish Datt Mamgain
Apr 23, 2018
How to hire for customer support/Service?
How to hire for customer support/Service?
Don’t hire just because they
Vigil Viswanathan
Apr 19, 2018
Aligning Sales, Marketing, and Support for Revenue Growth
Aligning Sales, Marketing, and Support for Revenue Growth
Business owners rely on a lot of metrics to evaluate whether their business is growing or taking a toll down the hill. Monthly active…
Parth Shrivastava
Apr 10, 2018
How to Add Live Chat Plugin in WordPress Websites
How to Add Live Chat Plugin in WordPress Websites
If you have ever thought about building a website or a blog, WordPress must have been a top of mind recall. WordPress is an online, open…
Parth Shrivastava
Apr 3, 2018
How to improve Customer Support?
How to improve Customer Support?
Starting a company is not easy.
Vigil Viswanathan
Apr 3, 2018
What’s Cooking at Kommunicate — Release Notes — March, 2018
What’s Cooking at Kommunicate — Release Notes — March, 2018
While most of the people were hustling through their books to end the FY18 on a good note, our tech team was burning the midnight oil to…
Parth Shrivastava
Apr 2, 2018
Starting a Customer Support team? Metrics that you should consider
Starting a Customer Support team? Metrics that you should consider
Why do we need support?
Vigil Viswanathan
Mar 26, 2018
All you need to know about GDPR — Explained
All you need to know about GDPR — Explained
Everyone is talking about it — What is GDPR, anyway?
Parth Shrivastava
Mar 12, 2018
What’s Cooking At Kommunicate — Release Notes, February 2018
What’s Cooking At Kommunicate — Release Notes, February 2018
And the shortest month of the year just passed in a wisp. Yet, we have a lot to tell you about how much we have progressed with…
Parth Shrivastava
Mar 8, 2018
Bots Are Here To Stay — So Are Your Customer Support Agents
Bots Are Here To Stay — So Are Your Customer Support Agents
Chatbots today are where websites were in the mid-1990s. They’re basic, but they have a fundamental friction advantage. And they will get…
Parth Shrivastava
Feb 25, 2018
You Need Live Chat For Your Website — Here’s Why
You Need Live Chat For Your Website — Here’s Why
Businesses both old and new are likely to understand the importance that customer service holds. Today, with the rapid development of…
Kommunicate
Feb 20, 2018
How Effective Customer Support Can Reduce Churn
How Effective Customer Support Can Reduce Churn
In the current cut-throat and intensely competitive market environment, effective customer support is the surest way to ensure that the…
Kommunicate
Feb 12, 2018
How to Add Live Chat Plugin in Squarespace Websites
How to Add Live Chat Plugin in Squarespace Websites
Squarespace is a DIY website builder, for you to build modern, beautiful, responsive websites for desktop and mobile. Squarespace powers…
Parth Shrivastava
Feb 7, 2018
What’s cooking at Kommunicate — Release Notes, January 2018
What’s cooking at Kommunicate — Release Notes, January 2018
The Roots — Why are we building Kommunicate?
Parth Shrivastava
Jan 31, 2018
The Power of Conversations and How to Empower Your Customer Support With it
The Power of Conversations and How to Empower Your Customer Support With it
This is an era of personalization. Since the advent of new age technology and intelligent tools, businesses have shifted the strategy from…
Parth Shrivastava
Jan 19, 2018
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