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20 Ways to Personalize Your Company’s Live Chat Support
20 Ways to Personalize Your Company’s Live Chat Support
Yes, people want speed and convenience. But, what they really want is a personalized experience.
Jessica Wise
Jun 11, 2019
Bad Enough that Customers Aren’t Always Right…What If Your Customers Are Just Plain Dumb?
Bad Enough that Customers Aren’t Always Right…What If Your Customers Are Just Plain Dumb?
Before you get offended by the title…just hear us out. As we take this moment to acknowledge the existence of stupidity, we promise to do…
Jessica Wise
Mar 19, 2019
Automated Live Chat Agents Are Going To Take Our Jobs. Or Aren’t They?
Automated Live Chat Agents Are Going To Take Our Jobs. Or Aren’t They?
Typically, major technological advancements generate a sense of excitement. However, they also have the ability to create controversy…
Jessica Wise
Jan 15, 2019
Build Customer Loyalty in 8 Ways That Do Not Resort to Hypnosis (and One That Does!)
Build Customer Loyalty in 8 Ways That Do Not Resort to Hypnosis (and One That Does!)
Customer loyalty is important to any successful business. For your business to be financially healthy, you want to reduce customer churn.
Maria Makarova
Oct 29, 2018
Stay On Task with a Piñata Full of Bees Hanging above Your Head
Stay On Task with a Piñata Full of Bees Hanging above Your Head
This can happen to anyone. You sit down at your desk to work and you notice that there is a piñata full of bees hanging above your head.
Maria Makarova
Oct 22, 2018
You Should Let Your Customers Text You, Here’s Why:
You Should Let Your Customers Text You, Here’s Why:
Your customers want to text! Did you know that LiveHelpNow offers a unique feature that lets your customers text your business landline…
Maria Makarova
Oct 8, 2018
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