How do you make training more effective? You make it your own. This is the approach of November’s…
What are the contributing factors to Guest loyalty? Is it an authentic experience, a personal connection to…
For Çırağan Palace Kempinski Istanbul, learning is an integral part of their brand DNA. Evidence of…
Contamination. Cross-contamination. Failed inspections. Pests. Illnesses. Scathing social media. Lost business. These…