Homepage
Open in app
Sign inGet started

Made Not Found

In SaaS businesses, operating results are earned every single day; and good businesses are made, not found. Writing here about building organizations, learning from the experience, and appreciating the ride.

  • About
  • Lock 8 Partners
  • Why Talk About Budgeting NOW?!

    Why Talk About Budgeting NOW?!

    Like pre-Christmas sale commercials, blog posts about budgeting generally peak sometime in December — near the end of one fiscal year and…
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 15
    Six Takeaways from 100+ Slides

    Six Takeaways from 100+ Slides

    A colleague recently shared with me Benedict Evans’ tech trends for 2023 presentation. It’s amazing — 104 slides of compelling data that…
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 13
    Not Everything is a F8*%^&! Framework

    Not Everything is a F8*%^&! Framework

    As I’ve written previously, I’m not a fan of the term “playbook,” despite it being a metaphor that is used with reverence in many private…
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 9
    Working with Analyst Firms: Stumbling Blocks & Stepping Stones

    Working with Analyst Firms: Stumbling Blocks & Stepping Stones

    I’ll admit that I found it hard in the second half of 2022 to clear-off the white-space necessary to write many blog posts. Candidly, I’ve…
    Go to the profile of Todd Gibby
    Todd Gibby
    Feb 8
    Customer Engagement Groups (The Sequel): Getting Your Money’s Worth

    Customer Engagement Groups (The Sequel): Getting Your Money’s Worth

    A recent post on this blog identified different types of client feedback groups that small-scale B2B SaaS businesses can set-up to…
    Go to the profile of Todd Gibby
    Todd Gibby
    Sep 28, 2022
    Customer Engagement Groups: NOT One-Size-Fits-All

    Customer Engagement Groups: NOT One-Size-Fits-All

    One-size-fits-all seems to work fine for a few things. These arguably include: plastic rain ponchos, ping-pong paddles, the Flexfit ball…
    Go to the profile of Todd Gibby
    Todd Gibby
    Sep 22, 2022
    ARR Waterfalls Can Get Messy

    ARR Waterfalls Can Get Messy

    Over the past decade, the “ARR waterfall” or “SaaS revenue waterfall” has become a mainstay within the landscape of SaaS metrics and…
    Go to the profile of Todd Gibby
    Todd Gibby
    Jul 27, 2022
    Small Words // Big Impact in Leadership Language

    Small Words // Big Impact in Leadership Language

    Pronouns have been a hot topic for some time (as evident here, here, here, and here). The use of pronouns is an important issue with…
    Go to the profile of Todd Gibby
    Todd Gibby
    Apr 12, 2022
    CEO Diagnostic Instruments: What / Which / How

    CEO Diagnostic Instruments: What / Which / How

    A prior post on this blog referenced the use of formal assessments as a vehicle to support first time CEOs. I have admittedly received…
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 3, 2022
    Don’t Overthink Digital Transformation

    Don’t Overthink Digital Transformation

    · “Digital transformation is a foundational change in how an organization delivers value to its customers.” -CIO
    Go to the profile of Todd Gibby
    Todd Gibby
    Jan 18, 2022
    6 Tips for Dealing with the Great Renege-ation

    6 Tips for Dealing with the Great Renege-ation

    The so-called Great Resignation was the topic of a previous post on this blog, and the following piece is a spin-off from that. That prior…
    Go to the profile of Todd Gibby
    Todd Gibby
    Jan 11, 2022
    “Other” Ways to Navigate an Employee Friendly Labor Market

    “Other” Ways to Navigate an Employee Friendly Labor Market

    Countless recent media stories about the Great Resignation (including this, this, and this) make for compelling general reading. But for…
    Go to the profile of Todd Gibby
    Todd Gibby
    Jan 4, 2022
    2 Steps Toward Navigating a Crucible of B2B Sales

    2 Steps Toward Navigating a Crucible of B2B Sales

    At Lock 8 Partners we spend a lot of time chatting with, and learning from, operators of SaaS businesses. It was in that context that I…
    Go to the profile of Todd Gibby
    Todd Gibby
    Oct 22, 2021
    The Consequentialist Lens

    The Consequentialist Lens

    At our pre-wedding rehearsal dinner, one of the groomsmen made the following toast: “A person is judged by the company they keep. And…
    Go to the profile of Todd Gibby
    Todd Gibby
    Aug 10, 2021
    Tips for Supporting First Time CEOs

    Tips for Supporting First Time CEOs

    A prior post made the case in favor of hiring first time CEOs to lead small-scale SaaS businesses; and this piece picks up where that one…
    Go to the profile of Todd Gibby
    Todd Gibby
    Jun 28, 2021
    The SaaS CEO Path Should Be Wider

    The SaaS CEO Path Should Be Wider

    Last week I had the opportunity to speak with three different SaaS execs about their careers. Each had valuable experience within…
    Go to the profile of Todd Gibby
    Todd Gibby
    May 10, 2021
    P.S. On the Purpose of Dashboards

    P.S. On the Purpose of Dashboards

    I recently wrote that business dashboards are instruments of control. That observation and the related post, while hopefully helpful, made…
    Go to the profile of Todd Gibby
    Todd Gibby
    Apr 26, 2021
    The Irony of Dashboards

    The Irony of Dashboards

    I’ll admit that I love a good dashboard. As an aid to SaaS operators seeking to optimize business performance, dashboards can be…
    Go to the profile of Todd Gibby
    Todd Gibby
    Apr 8, 2021
    10 Tips Toward Messaging Clarity

    10 Tips Toward Messaging Clarity

    As he does in his blog with astonishing frequency, David Cummings last week put his finger on a pervasive problem in startups: complexity…
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 22, 2021
    SaaStr Build: 5 + 5 Takeaways in 5 Minutes

    SaaStr Build: 5 + 5 Takeaways in 5 Minutes

    Bullishness and optimism in the air at SaaStr Build. Here’s to another year of sustained market strength.
    Go to the profile of Todd Gibby
    Todd Gibby
    Mar 12, 2021
    The 10X Club + 10 Years

    The 10X Club + 10 Years

    Valuations for publicly traded SaaS businesses are bananas right now. At the time of this post, Zoom’s enterprise value relative to its…
    Go to the profile of Todd Gibby
    Todd Gibby
    Dec 28, 2020
    When Setting Top-line Goals, 3 Perspectives are Better than One

    When Setting Top-line Goals, 3 Perspectives are Better than One

    Tis the season…not for jolliness…but for annual forecasting. Countless companies spend the month of December frantically closing out the…
    Go to the profile of Todd Gibby
    Todd Gibby
    Dec 17, 2020
    Pulling Up from the Weeds of “I Can Do that”

    Pulling Up from the Weeds of “I Can Do that”

    Note: This is a loosely defined “Part 2” to a prior post entitled: “Pulling Up from the Weeds of Cash Conservation.”
    Go to the profile of Todd Gibby
    Todd Gibby
    Nov 18, 2020
    Three of the Most Empowering Words a Boss Can Say

    Three of the Most Empowering Words a Boss Can Say

    It was 2001; and my boss was impressive — some would say intimidating. A whiz-kid founder and CEO of a fast-growing start-up that had…
    Go to the profile of Todd Gibby
    Todd Gibby
    Nov 4, 2020
    5 Themes from the TOPO Virtual Summit (with a Little Help from my Friends)

    5 Themes from the TOPO Virtual Summit (with a Little Help from my Friends)

    From time to time, we use this forum to share observations and trends from webinars or virtual conferences (here); and sometimes we invite…
    Go to the profile of Todd Gibby
    Todd Gibby
    Oct 15, 2020
    About Made Not FoundLatest StoriesArchiveAbout MediumTermsPrivacy