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Glitch: Make Better Software
Fog Creek is now Glitch!
Glitch
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Customer Service
Glitch: Make Better Software
Fog Creek Software is now Glitch!
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Customer Service
Gareth Wilson
in
Glitch: Make Better Software
Apr 20, 2018
One Way to Get Pro-Active with Your Customer Support
The Holy Grail of customer support is to be…
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67
Gareth Wilson
in
Glitch: Make Better Software
Apr 4, 2018
Bug Tracking and Helpdesk Software: Better Together
Developers use Bug Trackers. Support uses a Helpdesk. It’s how software teams have always worked. But is there a better way?
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57
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