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Ongoing UX Research Programs

How to Build an Enterprise UX Research Program: 9-Step Case Study

How to Build an Enterprise UX Research Program: 9-Step Case Study

Learn how a large company built a scalable research program that transformed its call center user experience and drove business ROI.
Go to the profile of John Nicholson
John Nicholson
Secrets of a Multi-Year UX Client Relationship

Secrets of a Multi-Year UX Client Relationship

What factors make a long-term UX consulting engagement valuable and successful?
Go to the profile of Nora M. Fiore
Nora M. Fiore
Recurring UX Research Programs vs. One-Time Projects

Recurring UX Research Programs vs. One-Time Projects

How recurring UX research is different and why we built a new research program for one longstanding UXR client
Go to the profile of Karishma Patel
Karishma Patel
Design Thinking Training: Bringing Users to the C-Suite

Design Thinking Training: Bringing Users to the C-Suite

When is the last time your executives met with their customers or users and watched them use their products or services?
Go to the profile of Kristy Knabe
Kristy Knabe
Curious About Recurring UX Research? Consider These 5 Items First.

Curious About Recurring UX Research? Consider These 5 Items First.

Time travel to a future where UX work is cherished at your organization and we are all free to hug our friends again.
Go to the profile of Karishma Patel
Karishma Patel
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