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Invisible Insights: learning from Trip Advisor reviews

Invisible Insights: learning from Trip Advisor reviews

How the British Museum uses Trip Advisor reviews to improve visitor experience
Go to the profile of Coline Cuau
Coline Cuau
What does it meme? When social media becomes part of the museum collection.

What does it meme? When social media becomes part of the museum col...

Go to the profile of Arran Rees
Arran Rees
Digital on a Shoestring

Digital on a Shoestring

Creating web-based and in-gallery digital learning resources in-house and on a minimal budget.
Go to the profile of Izzy Bartley
Izzy Bartley
The White Privilege Clinic | An Open Letter to my white colleagues

The White Privilege Clinic | An Open Letter to my white colleagues

I remember the day I changed my name to something more palatable, easier for a Western tongue to pronounce. I shaved off the letters that…
Go to the profile of Shaz Hussain
Shaz Hussain
Ten things I wish I had known ten years ago

Ten things I wish I had known ten years ago

Museums are complicated places to work and many of our colleagues aren’t deeply experienced with digital. Here are ten things I’ve learned…
Go to the profile of John Stack
John Stack
Augmenting an art-history exhibition with a web-native long-form story

Augmenting an art-history exhibition with a web-native long-form story

Slovakia’s capital Bratislava is a wonderful mix of old and … well… slightly less old. The photo above shows the Slovak National Gallery…
Go to the profile of Philo van Kemenade
Philo van Kemenade
Why we have to talk about museums and accessibility again, and again…

Why we have to talk about museums and accessibility again, and again…

In the time I’ve been working in and with museums, digital forms, and visual formats in particular have evolved: from small thumbnails, to…
Go to the profile of Matthew Cock
Matthew Cock
The UX Academic: Become a User Experience Scholar to Thoroughly Research Your Audience

The UX Academic: Become a User Experience Scholar to Thoroughly Res...

If you work in content production, chances are you know your audience pretty well: what platforms they prefer, how often they like to hear…
Go to the profile of Betsy Brand
Betsy Brand
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