How to get a busy person to respond to your email

5 rules for good email etiquette

Instagram’s Higher Purpose

For the instant-sharing photo app, the whole is greater than the sum of its…

The New Brand Culture Model

The value of building a brand driven by culture

What I Really Do When I Work from Home  

The truth behind my exotic telecommuting life. 

No One Is Trigger “Happy”

Misinformation and misconception are getting in the way of a real discussion…

Why I Left Facebook

It’s time for more love and less like

Behind the Scenes of HBO’s Silicon Valley

How I and our startup ended up making a cameo on the hit…

Affordances matter

Or, how the iOS 7 shift key could be fixed.

Blogging vs. Building

“The more you blog, the less you are building”

Deconstructing Snapchat

It’s a different communication medium