By Alex Pentland
By Paula Klein
In IT circles, it’s common to talk about next-generation technologies, business transformation and the rapid pace of change. Usually, those discussions are in the future tense. It’s clear…
By Thomas Davenport
By Irving Wladawsky-Berger
The banking industry has long been one of the major users of IT; among the first to automate its back-end and front-office processes and to later embrace the Internet and…