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Aimee Leidich in Ajua Pulse

Jan 16, 2019

How to improve SMS survey response quality and completion rates in emerging markets

1 response

Ajua in Ajua Pulse

Feb 6, 2019

State of Customer Experience in Kenya: 2018 in review

By Leonida Kombo,

Aimee Leidich in Ajua Pulse

Feb 7, 2019

Mobile money is growing women’s empires in Kenya

By Leonida Kombo,

As the world celebrated International Women’s Day on 8th March 2017, Kenyans also celebrated the 10th anniversary of Safaricom’s M-pesa, a successful mobile banking service that has played a vital role…

Ajua in Ajua Pulse

Oct 28, 2018

Large disparities in customer service offerings revealed in mSurvey’s Q3 Customer Loyalty Industry Benchmark Report

Ajua in Ajua Pulse

Oct 22, 2018

Tips for new managers on how to lead teams

Wednesday, October 3, 2018 19:02

Ajua in Ajua Pulse

Oct 24, 2018

How to safeguard your job in era of automation

Monday, October 22, 2018 19:09

Ajua in Ajua Pulse

Oct 22, 2018

Why internal clients are key to company growth

Wednesday, September 12, 2018 20:04

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Ajua Pulse

How to build a business that leverages customer experience to drive growth across Kenya and the larger African continent

More information

How to improve SMS survey response quality and completion rates in emerging markets

State of Customer Experience in Kenya: 2018 in review

Four rules for attracting 26,000 users in Kenya in less than 4 months

Why Kenya’s Largest Enterprises Need to Listen to their Customers

Why I left international development to work in a Kenyan startup

Mobile money is growing women’s empires in Kenya

Large disparities in customer service offerings revealed in mSurvey’s Q3 Customer Loyalty Industry Benchmark Report

Tips for new managers on how to lead teams

How to safeguard your job in era of automation

Why internal clients are key to company growth