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Customer Excellence
NaomiSimson
This is a selection of my blogs, courses, insights, white papers and musings
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Customer Excellence
Naomi Simson
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NaomiSimson
Jun 9, 2020
The voice the brand is now working from home
Working from home has humanised us all.
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Naomi Simson
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NaomiSimson
Jun 13, 2018
Amazon: The retail jungle for David and Goliath
Blocking Australian customers from Amazon?
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Naomi Simson
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NaomiSimson
Jun 26, 2018
Gamification: the results are in!
Gamification in Business
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Naomi Simson
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NaomiSimson
Aug 5, 2018
My to-do list for retailers
Retail Transformation
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Naomi Simson
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NaomiSimson
Sep 5, 2018
Keeping up with the customers: Why marketers need AI
A.I. Marketing
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NaomiSimson
Jun 19, 2018
Artificial intelligence will remind us what marketing is all about
Artificial Intelligence in…
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NaomiSimson
Aug 28, 2018
Customer attention is the new currency: how to get it, how to keep it
Creating Brand Connections
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Naomi Simson
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NaomiSimson
Jul 14, 2019
Two lessons in Customer Experience from a Boeing Site visit
Who is driving the customer experience at…
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Naomi Simson
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NaomiSimson
Jul 8, 2019
Lessons in working with purpose whilst cruising in Alaska.
Five lessons in working with purpose.
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Naomi Simson
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NaomiSimson
Jan 8, 2019
Final impressions count: Owning the last mile
Food delivery services are on the rise — with a generation of ‘I want it now!’
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