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Customer Experience
NaomiSimson
This is a selection of my blogs, courses, insights, white papers and musings
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Customer Experience
Naomi Simson
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NaomiSimson
Jul 14, 2020
Adapting to find growth — case study
Adapting to external factors quickly helps find growth
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Naomi Simson
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NaomiSimson
Jun 9, 2020
The voice the brand is now working from home
Working from home has humanised us all.
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Naomi Simson
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NaomiSimson
May 23, 2018
The instant gratification of Afterpay
Afterpay in Australia
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Naomi Simson
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NaomiSimson
Jun 13, 2018
Amazon: The retail jungle for David and Goliath
Blocking Australian customers from Amazon?
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Naomi Simson
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NaomiSimson
Jun 6, 2018
Traffic vs audience is about quality, not quantity
Difference between traffic and audience
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Naomi Simson
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NaomiSimson
Jul 14, 2019
Two lessons in Customer Experience from a Boeing Site visit
Who is driving the customer experience at…
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Naomi Simson
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NaomiSimson
Feb 27, 2018
Retail has changed forever — we must adapt
Retail trends 2018
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