Newham Digital

Cut some time off that Council Tax Bill!!

With the view of having a Digital Newham, we have been putting users at the heart of our designs, enabling digital change to cater to needs, and not just out-of-the-box fancy technology that fails to deliver. Ever wondered what happens behind the scenes…

Newham Digital gets a make over.

Our office here in Dockside is looking a bit out of date and run down

Design, build, test.. then repeat

When it comes to new digital services we’re not just thinking about technology. We’re completely rethinking the way we design services so they meet the needs of our residents.

Going to ‘the Gemba’ — shadowing front-line service workers

So what is ‘digital’?

What is digital? It’s certainly a buzz word that you hear mentioned nowadays; everyone wants to ‘go digital’, but what does it actually mean? And most importantly what does it mean for you, the residents, the council and businesses that we serve?

Doing field research

We decided, that on top of our normal desk research we will do some field research that will give us the Newham experience…

Giving money back — our journey to make refunds easier

Fix up, look sharp — getting smarter with repairs and maintenance