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Go to the profile of Gary Dunn
Gary Dunn in North East Lincolnshire Service Design
Workshop participants sitting around a table

Immunisation Consent: Part 4

We’ve spent the last couple of sprints in the Define stage, following the Discovery and are currently in the…

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Go to the profile of Gary Dunn
Gary Dunn in North East Lincolnshire Service Design
Sorting through research notes, grouping them by theme

Immunisation Consent: Part 3

We’ve reached the end of the Discovery phase of this project. As I’ve mentioned before, it’s been a bit…

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Go to the profile of Gary Dunn
Gary Dunn in North East Lincolnshire Service Design
A computer monitor covered in research goal post-it notes. Some marked “S” for school staff, some marked “P” for parents

Immunisation Consent Discovery: Part 2

We’ve had a couple of sprints since the first post about this project, so I think it’s worth…

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Go to the profile of Gary Dunn
Gary Dunn in North East Lincolnshire Service Design
Photo of an apple with 6 different coloured syringes sticking into it from different angles

Immunisation Consent Discovery

We recently started a new Discovery project here at North East Lincolnshire Council. We are looking at…

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Go to the profile of Gary Dunn
Gary Dunn in North East Lincolnshire Service Design

GOV.UK Pay project reflections

We have now completed the Discovery project, funded by MHCLG Local Digital Fund. It’s been a really…

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Go to the profile of David Ferguson
David Ferguson in North East Lincolnshire Service Design

Different councils, different systems, same solution?

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SDNEL in North East Lincolnshire Service Design

“Design for everyone”: A visit to Gov. UK’s Accessibility Lab

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Go to the profile of SDNEL
SDNEL in North East Lincolnshire Service Design

Digital Inclusion and what we are doing about it

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Go to the profile of SDNEL
SDNEL in North East Lincolnshire Service Design

Spinning Plates

Written by Dave Ferguson

A term all too often heard in the public sector, resources reducing, doing more…

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Go to the profile of SDNEL
SDNEL in North East Lincolnshire Service Design

‘Accessibility’ — the new legislation and why it’s the right thing to do

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North East Lincolnshire Service Design
North East Lincolnshire Service Design
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