Dreams for Design and Digital in Government

Reflections on hiring innovative teams, building capacity, and improving services

Civic Service Design: Co-Design 101

A brief guide to understanding the practice and importance of…

NYC Opportunity and the Public Engagement Unit Partner for Facilitated Benefits Screening and Enrollment

Going Beyond the Screen for Integrated Benefits Outreach

Analyzing the Economic Impact of COVID-19 on New York City

This is the inaugural publication of the…

2023: The Service Design Studio’s Year in Review

COVID-19 Housing Crisis: The Worst is Yet to Come

This is the third publication of the COVID Data…

The Good, the Bad, and the Ugly: Truths about Equity in the U.S. Paycheck Protection Program

Engage NYC Residents Meaningfully with the Community Compensation Fund