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Octopus Ventures
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Customer Success
Octopus Ventures
Practical support and insights from the team at Octopus Ventures, a multi-stage London VC backing unusual talent intent on global impact.
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Customer Success
Philip F Lay
in
Octopus Ventures
Nov 28, 2018
A Day in the Life: Octopus Ventures, Venture Partner
Philip Lay joined Octopus Ventures as a Venture…
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47
Will Gibbs
in
Octopus Ventures
Aug 9, 2018
Customer Success is no longer a choice
Dan Steinman, General Manager at Gainsight, came into Octopus to tell a group of our portfolio companies why Customer Success (CS) isn’t just important, it’s vital…
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99
Philip F Lay
in
Octopus Ventures
Jul 12, 2018
The Missing “Magic Metric” for Customer Success
Philip Lay, Octopus Venture Partner, strategy advisor and managing director with The Chasm Group, continues his
Land & Expand
series, revealing the
…
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70
1 response
Philip F Lay
in
Octopus Ventures
Feb 20, 2017
Land & Expand Strategy: Time to Get Serious about Customer Success!
Philip Lay, Octopus Venture Partner and strategy advisor and managing director with The Chasm Group, sets out the 4 obstacles to…
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52