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OmniCo
Customer Care via Messaging Platforms
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Why Omnichannel?
Why Omnichannel?
Benefits of Omni-Channel
OmniCo.io
Jun 22, 2017
Omnichannel vs. Multichannel
Omnichannel vs. Multichannel
Convert From multi-channel strategy to omni-channel communication
OmniCo.io
Jun 22, 2017
Future of Customer Service: Conversational Commerce
Future of Customer Service: Conversational Commerce
Since the beginning of 2016, the concept Conversational Commerce — utilizing chat, messaging, or other natural language interfaces to…
OmniCo.io
Jun 22, 2017
Evaluation of Customer Service
Evaluation of Customer Service
As technology is evolving in light speed, cutomer service practices are evolving as well. With the hot new trend of conversational…
OmniCo.io
Jun 22, 2017
The Rise of Messaging Apps
The Rise of Messaging Apps
It was good in old days to support your customers with emails and calls. However, emerging technological developments led to big game…
OmniCo.io
Jun 22, 2017
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