One Big Thought

Founders shouldn’t reject manager mode, they just need to learn how to do it right.

Talking to customers is crucial. But to make it matter, you’ve got to fight your own biases first. Otherwise, you’re wasting your time.

Great leaders find out what’s on their teams’ minds, and speak openly about it. Learn the simple playbook and the rewards for doing it…

Why product dictators are having their day, why it’s a terrible thing, and what to do instead.

Management is an active sport. Hands off is bad, micro-management is worse. Here’s how to manage without over-managing.

How to identify and crush user-centered performance, and do work that really matters.