2016 started off to be the year of conversational commerce. A lot happened in this space within…
According to a recent study, an average smartphone user has ~36 apps installed, whereas 1 out of 4 is used daily and 1 out of 4 is never used. 68% of installed apps are in the field of social & communication, led by messenger apps such as WhatsApp, Facebook Messenger…
Yesterday Facebook released its new Messenger Platform at the F8 conference in Fort Mason, San Francisco. A lot of new cool stuff is coming, but some of the features are already known from other messenger networks. We looked into new features of…
Messengers exist since the Internet is accessible for consumers. While web chats like ICQ and IRC where quite popular in the early days, mobile messengers are now just starting to take off more than ever.
If there are over 10,000 new bots being developed with many gaining Facebook’s approval everyday. Where are they? Discovery of current chatbots is a common issue facing both developers and users.
AI and NLU (Natural Language Understanding) is evolving quickly and made quite some progress over the…
Many retailers are still transacting sales through mobile optimized sites. These sites aren’t user friendly- making a purchase will usually require the customer to…
