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Customer Experience
Pancentric people
We write about design thinking, service design and digital.
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Customer Experience
Kate Greenstock
in
Pancentric people
Apr 22, 2015
Why Alanis Morisette is key to understanding Service Design
It isn’t ‘Ironic’ Alanis, it’s just poor…
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19
Kate Greenstock
in
Pancentric people
May 12, 2015
Ask not what your customer can do for you, but what you can do for your customer
Why empathy is key to…
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33