You don’t have a time-management problem. You have an “I don’t give a shit” problem.

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you…

What I learned on the phones

When I first began working at a call center; it wasn’t that bad. I had ambition and had committed myself to…

The way back home

Every one of us has a place where everything and everyone in it is familiar; where everything just kind of falls into place. A place of comfort and trust, a place that we call home.

A simple formula for getting what you want

You may hear many people saying that you can’t always get what you want, but I’m the kind of person that thinks that you can achieve all of those things and dreams you are pursuing and much more. You may be asking yourself “How can this be possible”…

Changes

Winston Churchill once said, “To improve is to change.” It was Friday, February the 13th, 2015 and I was sitting in a bus on my way to one of my favorite cities in Honduras, San Pedro Sula. I knew big things were about to happen.

Surveys and Sea Barnacles

So you might wonder what one has to do with the other. I never thought I could associate them, but somehow I did.

I’ve always fought with all the “have to” beliefs set up by society… have to study, have to work, have to marry, something that in Honduran…

PartnerFamily

In my 30 years on this earth I have come across many companies — some good, some bad, some that make you regret ever working there…