Pattern Digital Consulting

How do we ensure a solid foundation for digital transformation?

If I was allowed to give you only one piece of advice on digital transformation, it would be the following: invest an extra minute at the design phase, and save hours on the implementation. The following lines will…

A vállalat Tudásának helyes menedzsmentje fontosabb, mint gondolnád

Nincs sok jó tapasztalatom ügyfélként a call centerekkel. Ha komolyabb a probléma, és többször kell ugyanazon ügy miatt telefonálnom, nagyon jó eséllyel a második vagy harmadik hívásnál más információkat kapok…

Marketing automation meetup

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Ügyfélközpontú kultúra

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Better culture, better CX

Omnichannel campaign management speech

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Customer Journey Mapping Course at Kürt Academy

We are really proud to be presenters in the leading Hungarian management academy’s, latest program, Intelligent Marketing.

I am responsible for the Costumer Journey Mapping Course guiding the participants through topics…

Digital Experience Innovation Day Conference

Pattern Digital Consulting teamed up with eGain, world leading digital knowledge…

Don’t retire — have fun!

I used to read dozens of books standing up in the underground commuting to college every day, and the one that has…

The Last Phone Call a Human Initiated

This is Radio 1 on 2nd of June 2030 you are listening to the freshest news on the planet! Today John Doe a senior…