Social Media Is Making Us Anxious and Paranoid

So why can’t we stop using it?

More than meets the eye: it’s what you don’t see that matters the most.

There’s a lot happening behind…

How We Reinvented NYC.gov

8 lessons from creating a government website that doesn’t feel like one

On (Not) Eating Out Alone

A stigma I’ve never understood is the one placed on people who are comfortable doing ‘social’ activities alone…

Yelp’s Nice, But Keep Your Travel Guides

Smartphone apps are great, but travelers still need paper…

The Case for Ambiguity

These days it seems imperative to have an opinion — one that is clear, informed, and impassioned. Silence can be…

Breaking up with newsprint

Recently I ended one of the longest-standing relationships of my life — the one I have with daily print newspapers.

I grew up in a household that got the New York Times and the Wall Street Journal every day. I must have started reading the Times in high…

The Word “Blog” Sucks

I’ve been waiting to tell you all this for a while, and it took a publication format called “Medium” for me to get the…

Escape the Echo Chamber

The social media echo chamber has been reverberating with astonishment at how…