Get Australia Post eParcel Tracking on WooCommerce

Effective shipment tracking is essential for providing exceptional customer service and ensuring smooth operations in your eCommerce business. You streamline your logistics by keeping you and your customers informed about the status and location of their packages. For Australian WooCommerce stores using Australia Post eParcel, integrating shipment tracking can significantly boost customer satisfaction and simplify your shipping process.

In this article, we’ll guide you through the steps to set up Australia Post eParcel tracking on WooCommerce and explain why this feature is valuable to your store’s operations.

Importance of Efficient Order Tracking in eCommerce

An efficient order-tracking system is crucial for both improving customer experience and streamlining business operations. For businesses, effective order tracking enhances logistics and customer service. For customers, it offers transparency and reassurance by providing real-time updates on package location and estimated delivery times.

Key Benefits Include:

• Enhanced Customer Satisfaction: Real-time tracking keeps customers updated on their orders, enhancing their overall shopping experience.
• Reduced Customer Inquiries: Precise tracking information lowers the number of support requests related to order status.
• Improved Delivery Accuracy: Reliable tracking decreases the chances of lost or misdelivered packages.
• Better Inventory Management: Tracking helps oversee product movement, leading to more accurate inventory management.

Australia Post eParcel Tracking Number

Australia Post tracking number is an essential tool for monitoring parcel movements and ensuring timely deliveries. It allows you to check the parcel’s progress and location via the Australia Post website or plugin. It varies by service type:

• Domestic: A 22-digit alphanumeric code (e.g., 111JD760651401000935105).
• International: Two letters, followed by nine digits, and ending with “AU” (e.g., LK941317509AU).

Set up Required to track WooCommerce Orders with Australia Post eParcel

1. Install and Activate the Plugin:

Download the WooCommerce Shipping Services plugin and activate it on your WooCommerce store. Once activated, register the plugin and start the setup process. For detailed instructions, follow this setup guide.

2. Australia Post eParcel Account:

An Australia Post eParcel account is necessary to connect the carrier to the plugin. If you don’t have an account, contact Australia Post Shipping experts to get one.

To display Australia Post eParcel live shipping rates at checkout check out this guide

How to Track Australia Post eParcel Shipments on WooCommerce

Before tracking WooCommerce orders, ensure an Australia Post eParcel shipping label is generated and the order is marked as fulfilled. This confirms shipment readiness and updates the order status for accurate tracking.

Refer to this guide to print Australia Post eParcel labels and fulfill WooCommerce orders.

Once fulfilled, the order will be marked as completed in WooCommerce, and customers will receive an email with their Australia Post eParcel tracking number.

Customers can click on the tracking number to view their parcel’s status directly through Australia Post.

To track your shipment in your WooCommerce store:

• Visit the Orders tab, select the fulfilled order, and click on Track Your Order.

• Alternatively, you can go to the Tracking tab to track your order and click on the tracking number to view the parcel’s status.

• With the WooCommerce Shipping Services Plugin, live order tracking offers continuous updates. Customers receive real-time order status emails after fulfillment, including updates like “In Transit,” “Out for Delivery,” and “Delivered.”

Conclusion

Integrating Australia Post eParcel tracking with your WooCommerce store enhances customer satisfaction and streamlines operations. By effectively tracking shipments, you keep both you and your customers informed, reducing support inquiries and improving logistics. This setup ensures accurate and transparent parcel tracking, leading to a smoother shipping process.

For MyPost Business tracking integration in WooCommerce Store, refer to this guide.