How To Write Effective Complaint Letters

We’ve all had poor experiences with our travel. Whether it be with the hotel or the airlines, something has probably happened to you where you feel like you got gipped on your vacation. It can be as small as a flight attendant forgetting to bring you that…

What Are Phantom Awards?

If you’ve been around the block a time or two, you’ll have run into a situation where you just want to cry in frustration because even the best-laid plans can crumble at a moment’s notice.

The American Express Cobalt Is Now Live — Everything You Need to Know

American Express has officially launched their newest card for Canada, the Cobalt Card. This card is taking a very innovative approach to the traditional way of handling the annual fee, sign up bonuses and…

What You Need To Know About American Express Retention Offers

We all hate the annual fees associated with credit cards and they’re especially hard to swallow with all the cards out there that offer the first year free. So why not just cancel your credit card and move to another card…

Around the World In Luxury with Miles and Points — Hotels

To continue on with my last post about how we were able to obtain flights for our round-the-world trip, I wanted to have a post regarding how we were paying for our hotels with points. As you probably know, hotel and accommodation…

The Future of Air Canada’s Rewards Program

This morning, Air Canada held its Investor Day and it covered off a lot of interesting thoughts about the future of the airline. What most likely interests you is what is going to happen to on July 1, 2020 when the AIMIA relationship ends.

Louvre Abu Dhabi Opening in November

As my family and I get closer and closer to our mega-vacation to Los Angeles, Hong Kong, Auckland, Melbourne, Cairns, Sydney, Abu Dhabi, Dubai, New York and Vancouver, I have moved from the planning stage to the “what should we do there” stage.

Full Details About the New AMEX Cobalt Card

It looks like the American Express representatives now have more details about the new Cobalt card and I thought I would share with you what I’ve learned.

UPDATE — I tried calling back about 5 more times but every rep seems to…

100 Free Aeroplan Miles

I know, I know … 100 Aeroplan points hardly seems worth it but 100 miles is 100 miles. This is especially great for…