AWS versus Google Cloud: Comparing Clouds [Mid-2019]
AWS versus Google Cloud: Comparing Clouds [Mid-2019]
An in-depth comparison of two popular public cloud solutions: Amazon Web Solutions (AWS) and Google Cloud Platform (GCP).
Blue Oceans. Notes on Joshua Strebel’s WCPHX Keynote presentation (Part 2)
Blue Oceans. Notes on Joshua Strebel’s WCPHX Keynote presentation (Part 2)
This is part two of a series on my recent keynote for WordCamp Phoenix, where I took the stage in front of my local business and WordPress…
Bias and Self Delusion. Notes on Joshua Strebel’s WCPHX Keynote Presentation (Part 1)
Bias and Self Delusion. Notes on Joshua Strebel’s WCPHX Keynote Presentation (Part 1)
I had the pleasure of being a keynote speaker at WordCamp Phoenix this winter. I used the opportunity to share some hard-earned insights…
Expectations From Customer Support In Today’s Top Brands
Expectations From Customer Support In Today’s Top Brands
For many brands, the concept of customer support has been a comforting constant over the last several decades of broad, dynamic changes in…
How to Develop a Business Continuity Plan
How to Develop a Business Continuity Plan
The unpredictable and varied nature of modern disasters — whether they’re hurricanes, cyberattacks, or wildfires — can make planning for…