Cross-functional collaboration, for empathy and results

Technology appropriation happens when a party finds a technology suitable for a particular purpose that conforms to or accelerates existing…

Throughout the 18 months that I have been working at Pivotal Labs, I have worked on various projects. For 5 of them I worked remotely with…

As a product designer at Pivotal Labs, I’ve been curating a list of links that relate to visual design. Here are nine of my favorites from…

Tips and tricks for turning meeting pain into meeting gain.

This post is coauthored by Pam Dineva and Kim Dowd, design pair extraordinaires.

While researching for a talk that I will be giving at the Ability in Tech Summit in Berkeley, I have come across various strategies and…

Last week I ran a user research session that went sour and felt unsafe. I remember why I never recruit from Craigslist now.