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Public Service Lab
Bessere Bürgerdienste, bessere Verwaltung — das ist das Anliegen des ›Public Service Lab‹. Durch Konferenzen, Workshops und Artikel führt es Verwaltungs­mitarbeiter­Innen & BeamtInnen an nutzerzentrierte Arbeits­praktiken heran und unterstützt sie in der digitalen Transformation.
Note from the editor

Bessere Bürgerdienste, bessere Verwaltung — das ist das Anliegen des ›Public Service Lab‹. Durch Konferenzen, Workshops und Artikel führt es Verwaltungs­mitarbeiter­Innen & BeamtInnen an nutzerzentrierte Arbeits­praktiken heran und unterstützt sie in der digitalen Transformation.

Editors
Go to the profile of Katrin Dribbisch
Katrin Dribbisch
Service Designer with public sector focus. Research on Design Thinking in the public sector. Co-Founder of Service Design Berlin, connecting @SD_Berlin.
Go to the profile of Simone Carrier
Simone Carrier
Go to the profile of Martin Jordan
Martin Jordan
Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor
Go to the profile of Public Service Lab
Public Service Lab
Das Public Service Lab führt die deutsche Verwaltung an nutzerzentrierte Arbeits­praktiken heran und unterstützt sie in der digitalen Transformation.
Writers
Go to the profile of Adam Walther
Adam Walther
Head of Transformation and Digital at Woking Borough Council, previously FutureGov
Go to the profile of Ines Mergel
Ines Mergel
Professorin für Public Administration @unikonstanz | Digitale Transformation & Innovation in der öffentlichen Verwaltung
Go to the profile of Sūryanāga Poyzer
Sūryanāga Poyzer
Service Design & Digital Strategy
Go to the profile of Lea Gimpel
Lea Gimpel
Impatient optimist. Digital rights advocate. Public sector innovation enthusiast. Digital transformation lead @giz_gmbh. All views are personal.
Go to the profile of Suse Miessner
Suse Miessner
Designer at Migri — the Finnish Immigration Service
Go to the profile of Anika Henke
Anika Henke
Go to the profile of Hinrich von Haaren
Hinrich von Haaren
I write, I delete, I rewrite. Stuff like that.
Go to the profile of Dr. Christian Knebel
Dr. Christian Knebel
Go to the profile of Hartmuth Gieldanowski
Hartmuth Gieldanowski
GoodWork Evangelist(tm)
Go to the profile of Andreas Amsler
Andreas Amsler
Leading @OpenDataZH, delivering http://open.zh.ch #better #PublicServices / Sharing #strategy #capacity #delivery via http://fogdt.ch / Board member @opendataCH
Go to the profile of Jan-Ole Beyer
Jan-Ole Beyer
Privat: unbesorgter Bürger. Beruflich: #VerwaltungsVeränderer #PGDIT im BMI. Europäer. Mag Meer, Zweiräder, Hawaii-Hemden, Punkrock, OpenGov. #gernperDu
Go to the profile of Sonja Anton
Sonja Anton
Rethinking Public Services @Tech4Germany
Go to the profile of Joshua Pacheco
Joshua Pacheco
Program Lead @ DigitalService4Germany. Prev. @ CityLAB Berlin. Design Ethics & Public Innovation. https://joshuapacheco.de | @joshuapachecos
Go to the profile of Hannes Kühn
Hannes Kühn
Go to the profile of Bernd Winter
Bernd Winter
arbeitet bei der Stadt Freiburg (DIGIT — Digitales & IT), @digitalfreiburg, https://digital.freiburg.de
Go to the profile of Julia Hilarius
Julia Hilarius
Go to the profile of Serena Nüsing
Serena Nüsing
service designer & design researcher
Go to the profile of Caspar Below
Caspar Below
Notes on lean change, innovation, tech and teams. Former Head of Digital @ Shelter. Views my own.
Go to the profile of Tatiana Herda Muñoz
Tatiana Herda Muñoz
Go to the profile of Mads Pankow
Mads Pankow
Go to the profile of Theo Steinhardt
Theo Steinhardt
Go to the profile of Elisabeth Fried
Elisabeth Fried
Hi, I’m a passionate designer and problem solver, design researcher, change maker, service designer, facilitator, storyteller, illustrator and environmentalist.
Go to the profile of Lilian Emonds
Lilian Emonds
Go to the profile of Tatiana Herda Muñoz
Tatiana Herda Muñoz
Verwaltungsgestalterin, Klimakommunikatorin, Stadtteilbürgermeisterin, Transformatorin, Migrantin.
Go to the profile of Sabrina Feuerherd
Sabrina Feuerherd
Senior service designer at the German DigitalService.
Go to the profile of Preis für gute Verwaltung
Preis für gute Verwaltung
Die Auszeichnung macht neuartige Lösungen in der Verwaltung sichtbar und trägt so dazu bei, bürgerzentrierte Denk- und Arbeitsweisen weiter zu etablieren.
Go to the profile of Simon Hesse
Simon Hesse
Lead UX/UI Designer für die digitale Transformation
Go to the profile of Svenja Bickert-Appleby
Svenja Bickert-Appleby
CEO @NewOrderDesign // Design Innovation consultant// entrepreneur // Researcher // #servicedesign #designthinking #reallabor #circulareconomy // Germany