Maven Drive

General Motor’s take on car sharing

With dozens of startups focused on reducing the need for personal car ownership, at least in urban areas, what’s a car maker to do? Join them, of course.

On the Fragility of Life and the Handling of Avertable Disasters

If you know me at all, you know I love flying. Planes, airports, departure boards, security lines, forced smiles — the whole 9 yards. However, something I don’t talk about very much is the completely cold wave of fear…

“I’m sure you can relate”

You are not the user. The user is not you.

Seat 1A — where you can always find me

We’re glad you’re here.

Thanks for flying with American Airlines. Welcome aboard the inaugural flight of our 787–800 series Dreamliner aircraft.

“Whose Job is it Anyway”

Really wish I could have made it to SDN Global Conference. This talk by Katie Kock of Spotify talked about integrating service design thinking into a product organization. This really resonated with me and my work at Flexport. A lot of what we do is product design and product oriented…