ratemyservice release notes

Our robust and secure integrations allow you to seamlessly automate your voice of the customer (VoC) program using emails.

We’re changing how you’ll distribute surveys and enhancing survey performance analysis.

Reports make it easier to share relevant customer and employee insights with your colleagues and take collaborative action on change…

We are thrilled to announce a significant update to our Experience Management Platform: Tickets. This powerful addition allows you to…

Companies go to great lengths to attract new customers and retain loyal ones. However, there’s a hidden treasure trove of potential…

Our new feature makes it easy for your customers to leave their positive feedback on your social channels

Survey lenses help you with deeper and more granular insights

Our new chart helps you visualise which drivers contribute to competitor differentiation, which drivers are eroding experience and which…

You can now simplify NPS, CES and CSAT questions to three-point scales. Read on to understand why we released this feature and how you can…