Simplify the Process…

Establishing your Returns Policy 101 — best practices for returns and exchanges.

A fluid Returns Policy?

Using Returnly to make better merchandise decisions

If you are like most merchants we work with, you probably ask yourself the following question:

Why are my products being returned?

E-Commerce Product Returns:

Preprinted Return Label vs. Easy Online Returns Process

What was:

Successful online retailers are already hip to the importance of providing the best shopping experience possible…

Returnly is flexible: refund to gift card OR original payment method — you choose.

Brands using Returnly may choose between refunding to a shopper’s original payment method OR by issuing a gift card for…

Returnly helps relay the order’s story

Returnly feature alert: Shopper Comments — would you like them to be Optional or Required? It is now possible to make comments mandatory in your shoppers’ Returns Center returns flow.

What happened with this order?

Returnly Dashboard Grants Super Hero Powers

Feature Alert: In-app Returns Policy Override Capability — OOooooo, nice. 👯 For those special circumstances, Returnly dashboard users may now override the store’s own custom returns policy.