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EXPERIENCE
A Designer’s Guide to Dreamforce ’23
A Designer’s Guide to Dreamforce ’23
Whether you’re in person or online, don’t miss all the places design is showing up at the AI event of the year.
Kate Hughes
Aug 31, 2023
Hey, Designers! Submit Your Session Idea for Dreamforce 2023
Experienced and first-time speakers are welcome; deadline to submit proposal is June 6.
Kate Hughes
May 10, 2023
Your Look Inside Camp Design at TDX23
Your Look Inside Camp Design at TDX23
Get to know some of the design skills that are the future of user experience
Kate Hughes
Feb 15, 2023
Good bot design means never having to say, “I’m sorry, I didn’t get that”
Good bot design means never having to say, “I’m sorry, I didn’t get that”
I’m sure you’re familiar with that moment when you’re talking to a bot and you say something — even just “hello” — only to get the reply…
Jyoti Iyer
Jan 31, 2023
Two Trailblazers Found Their Inner Designer. You Can, Too
Two Trailblazers Found Their Inner Designer. You Can, Too
An architect and a consultant share what it looks like to skill-up in design.
Kate Hughes
Nov 28, 2022
How you can embrace constraints when designing for legacy UIs
How you can embrace constraints when designing for legacy UIs
How would you feel if you had to rebuild the entire flow of an essential part of a platform and then were given a bunch of UI constraints?
Raphael Brickmann
Nov 17, 2022
CONVERSATION DESIGN
How to Start Designing a Conversation UI
How to Start Designing a Conversation UI
A well-designed and thoughtful user interface fosters trust and user adoption. Bad design may cost you time, money, and customers.
Rachel Blank
Feb 2, 2022
How to Start Designing Your Bot Personality
How to Start Designing Your Bot Personality
If you align with the brand guidelines, customer needs, and the needs of the bot — you’ll create a great personality.
Austin Bedford
Nov 30, 2021
Why Do We Need to Design Conversations?
Why Do We Need to Design Conversations?
Human conversation is varied, complex, and contextual. How can we teach machines to seamlessly chat with us?
Shalini Aurora Johar
Nov 1, 2021
How to Design Trusted Multi-Channel Conversations
How to Design Trusted Multi-Channel Conversations
Learn how designers ensure user experiences are seamless and trustworthy across channels and devices
Michael Diffenderfer
Sep 8, 2021
What’s the Difference Between Conversation UI and Conversation Design?
What’s the Difference Between Conversation UI and Conversation Design?
Demystifying the elements that make up great conversations.
Rachel Blank
Aug 12, 2021
Conversation Design is the Future of UX
Conversation Design is the Future of UX
Explore how to design conversations that build better relationships with customers at scale.
Greg Bennett
Mar 24, 2021
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