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Omnichannel
SAP Innovation Spotlight
Brand journalists cover tech and IT trends like Digital Transformation, Future of Work, Purpose, Customer Experience, and more. VISIT OUR ARCHIVES HERE:
https://medium.com/sap-innovation-spotlight/archive
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Omnichannel
Bertram Schulte
in
SAP Innovation Spotlight
Mar 18, 2019
Omnichannel at the fulcrum point
Companies are increasingly focused on their online sales strategy…
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3
robin_meyerhoff
in
SAP Innovation Spotlight
Jan 7, 2019
CRM Is Dead — And Other Thoughts About The Customer Experience Market
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22
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Bertram Schulte
in
SAP Innovation Spotlight
Aug 30, 2018
Three Myths About Digital Transformation
Fact versus fiction: Three myths about digital transformation.
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8
Jenn Vande Zande
in
SAP Innovation Spotlight
Mar 9, 2018
Rough Seas Ahead: If a Brand Has a Poor CX, 47 Percent of Consumers Will Leave
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27