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Wholesale: a personalised B2B experience

Customer communication happens at lightning speed and is no longer just over the phone…

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With call deflection you are always available for your customer

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Customer services 2020: Drop the phone!

Last year, Oxxio caused a stir by ceasing customer services by phone. This was because…

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New WhatsApp feature: Click to Chat

WhatsApp occasionally comes with adjustments to the very popular app. They recently launched a…

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Clickable WhatsApp number is key

Organisations that want to use WhatsApp want to provide their customers with the easiest way to…

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Conversational Commerce: Happy Paying!

King’s Day ended with a new record: 650,000 payment transactions between consumers via Tikkie. And this is not the only record. A joint study conducted by the Dutch Payments Association and the Dutch Central Bank showed that the number of payments via digital…

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WhatsApp Click to Chat: 4 practical applications

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WhatsApp Business API: the WhatsApp revenue model

The WhatsApp Business API has been launched in a limited beta version and allows companies to communicate with their users via WhatsApp. In addition to the manual sending of WhatsApp messages, this API also offers the option to send…

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Saysimple
Saysimple
We streamline, automate and track inbound and outbound communication efforts between organisations and their customers.
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