I spent four years of school breaks and summers working as a function server at a hotel outside of Boston.

I’ve been wanting to write a little more about behind the scenes in marketing at Drift, so thought it would be fun (and hopefully a bit…

In my first week after joining Drift, one of the first things I immersed myself in was customer escalations. For anyone who has been part…

For years, my job was to create ebooks, templates, and other content that went behind lead capture forms.