Asthma Connect Journey Map

While working through our service blueprints, we created a journey map that involved Braelin and Lamont and…

Value Flow Diagram

Our service revolves around five stakeholders and five touchpoints.

Stakeholders

Stakeholder Map — Revised

After refining our service proposition, we decided to update our stakeholder map accordingly. While our initial…

Mapping Exercise

To kick off the project, we started with mapping relevant stakeholders to the project brief of:

“How can we support transition of children (4–10 years) from parental management to self-management in their…

Northside Food Pantry: Interviews

The Northside Food Pantry at 1601 Brighton Road is a food pantry run by the Northside Common…

Kudos — Interactive Magazine V1

Service Brainstorm

After coming back from Spring Break, our team reviewed our previous research and began to brainstorm.