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Project Breathe Team 9 Documentation
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Asthma Connect Final Deliverables
Asthma Connect Final Deliverables
You can find our group’s final deliverables in the link below:
Scott Dombkowski
May 15, 2017
Asthma Connect Journey Map
Asthma Connect Journey Map
While working through our service blueprints, we created a journey map that involved Braelin and Lamont and their interactions with the…
Scott Dombkowski
May 15, 2017
Asthma Connect — Consultation & Flyer
Asthma Connect — Consultation & Flyer
Asthma connect is a service that provides educational materials and face-to-face support to lower income caregivers in order to help…
Dalia Dorantes
May 10, 2017
Kudos
Kudos
Our final high-fidelity children’s magazine, Kudos Spring Issue, introduces Super Inhaley, our Spring character that leads children ages…
Dalia Dorantes
May 10, 2017
Case Study
Case Study
We started our research process with broad explorations of potential stakeholders, ranging from parents and caregivers through to school…
Delanie Ricketts
May 9, 2017
Website Prototype
Website Prototype
From the beginning of the project, we recognized that we would need to create a website. Our vision for the website changed multiple times…
Scott Dombkowski
May 7, 2017
Consultation Form Prototype
Consultation Form Prototype
During our initial blueprinting, we recognized an opportunity to create a form caregivers could fill out while waiting for their…
Scott Dombkowski
May 3, 2017
Hotline Prototype
Hotline Prototype
During our exploratory research interviews and service experiments, we received feedback that a hotline would be the best channel for…
Delanie Ricketts
May 1, 2017
Kudos — Interactive Magazine V1
Kudos — Interactive Magazine V1
Dalia Dorantes
Apr 18, 2017
Personas
Personas
Dalia Dorantes
Apr 15, 2017
Service Blueprint Drafts
Service Blueprint Drafts
To begin blueprinting our service, we first revised our service proposition to the following:
Delanie Ricketts
Apr 15, 2017
Value Flow Diagram
Value Flow Diagram
Our service revolves around five stakeholders and five touchpoints.
Scott Dombkowski
Apr 15, 2017
Stakeholder Map — Revised
Stakeholder Map — Revised
After refining our service proposition, we decided to update our stakeholder map accordingly. While our initial stakeholder map included…
Delanie Ricketts
Apr 10, 2017
Northside Food Pantry: Interviews
Northside Food Pantry: Interviews
The Northside Food Pantry at 1601 Brighton Road is a food pantry run by the Northside Common Ministries in Pittsburgh that serves over…
Dalia Dorantes
Mar 29, 2017
Service Proposition
Service Proposition
5/7 Update
Scott Dombkowski
Mar 29, 2017
Data and Our Service
Data and Our Service
4/8 — Update
Scott Dombkowski
Mar 29, 2017
Service Brainstorm
Service Brainstorm
After coming back from Spring Break, our team reviewed our previous research and began to brainstorm.
Scott Dombkowski
Mar 22, 2017
Mapping Exercise
Mapping Exercise
To kick off the project, we started with mapping relevant stakeholders to the project brief of:
Delanie Ricketts
Mar 22, 2017
Lines of Discovery
Lines of Discovery
After Philips presentation, our team began by creating a map of all the nodes that surround kids with asthma. We identified numerous of…
Dalia Dorantes
Mar 22, 2017
About SERVICE DESIGN PROJECT: PROJECT BREATHE TEAM 9
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