The dilemma of designers’ empathy delusions

Taking a bit of a reality check on how empathic you really are and for whom can help…

The UX Spectrum

A neat little interactive visual framework for profiling designers against key UX practice areas

Competency model

Everyone seems to want a ladder, maybe they need a net

Shaping Design and Designers: Intro

An intro to the diversity of design diversity

Blob mapping

Map your practice competency in a few minutes

Design Leadership mapping

Understanding where you are investing your leadership energy and where your team should

End of series summary

An end of series post about my writing on Shaping Design

Classifying design value

Using frameworks to better clarify design’s value in your organisation

How to do it

Soft shaping and the Perfect Experience Architect

Map your Career Timeline

Part two of the ‘Shaping Design and Designers’ Series