A while ago I wrote about the incentives of providing good service — let’s dig a little…
You don’t have one, do you?
I must have lucked out somewhere on the line; last week’s trip to the Juvet Landscape Hotel was an extraordinary moment…
Over the next few days I’ll be attending a retreat in Norway at the Juvet Hotel (where Ex Machina was filmed)…
In political discourse and philosophy, ‘whataboutery’ refers to when someone points out hypocrisy in an attempt…
You may have noticed a lack of posts from me in the past couple of weeks: I was in Berlin for MobX and then on an exhausting design sprint last week.
And that’s what I’d like to write about today. In the classic design sprint, the Friday…
Brighton has an unusually high percentage of dreadful restaurants on the seafront. Most are…
As with so many things in UX design, sometimes the answer to a question is ‘it depends’. Context matters.
Having written hastily about putting the important information at the end in a response, I later…
Imagine if every time you needed to use your computer to complete an infrequent task, say, checking your…
Screen interactions follows a very common meta-pattern: the user begins at a generic…
It’s a constant story within my career. Time and time again, an organisation or…
Ever felt like you were churning out paperwork like one of those monkeys at typewriters in the Simpsons?
In the past few weeks, I’ve had a remarkable number of conversations about what deep learning is useful for; from personalising a user experience, to fighting financially corrupt institutions; even stopping suicides on train platforms. Yesterday I worked with a…
I wouldn’t normally write a blog post promoting a single product, but I want to make an exception here because it’s…
Many many years ago at The Escape Committee, we jokingly called one of our most useful habits “Cardboard consulting”.
It’s that thing where the act of explaining something to another person clarifies the problem you’re tackling. The joke was that the other person…
In reading about the idea of brute force architecture in years gone by, I perhaps missed an…