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Customer Experience
Society of Service
A publication exploring service — what it is, how it works and how we can get better at it, individually as leaders and colleagues, and organisationally to customers and clients.
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Customer Experience
Joel Bailey
in
Society of Service
Dec 10, 2020
How to Embrace the Power and Possibility of Service Recovery
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44
Joel Bailey
in
Society of Service
Jan 2, 2020
2020: A new decade of service
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95