The surprise & delight myth
Does “Surprise & Delight” really drive loyalty?
![](https://cdn-images-1.medium.com/fit/t/1600/480/1*n0tnDLYjdIpOa-k43xEXrA.jpeg)
These were the top 10 stories published by Sprint Valley in September of 2017. You can also dive into daily archives for September of 2017 by using the calendar at the top of this page.