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Startup Central
Startup Central features a variety of startup-related content curated by founders, industry experts and thought leaders. Managed by the Zendesk for Startups Team.
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Customer Experience
Ilia Markov
in
Startup Central
Oct 15, 2020
Why Founders Should Be Looking at Their Metrics From The Beginning
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269
Sammi Chen
in
Startup Central
Oct 13, 2020
Defining the customer journey with better data-based decision making
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10
Sammi Chen
in
Startup Central
Jul 13, 2020
How practicing vulnerability can be critical for CX success
We asked Calm, Coffee Meets Bagel, and…
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1
Sammi Chen
in
Startup Central
Jul 13, 2020
Leading with compassion: Tips for managers navigating crisis
Read how Bunch.ai and Monday.com discuss…
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Andrei Kamarouski
in
Startup Central
Jun 30, 2020
How to organize an excellent tickets categorization in Zendesk
Read to find out the more practical…
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92
Brandon Rhea
in
Startup Central
Jun 2, 2020
CX for a new normal: Stay human, connected and adapt
We’re in uncharted waters. As people adapt to the…
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90
Andrei Kamarouski
in
Startup Central
Jun 1, 2020
📈 How to set up an “ideal” KPI system for your customer support
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113
Pedro Muller
in
Startup Central
May 21, 2020
Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi
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60
Brad Harris
in
Startup Central
May 20, 2020
Leading CX with Compassion
Compassion with friends and family is commonplace, but what can we do to…
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100
Devon Langston
in
Startup Central
May 1, 2020
Prioritizing CX: From Recruiting the Right People to Driving Customer Obsession
Does your organization…
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114