Travel

KLM airline has a very nice implementation of a Facebook Messenger bot. When you book a flight through their online store, they offer a possibility to get updates and check-in guidance through Facebook Messenger. And it works pretty perfectly — I…

Airports have been very active with apps during the last few years. I just happened to travel through the busiest airport in Scandinavia and while there, I studied what kind of digital tools Kastrup offers nowadays. Frankly, I wasn’t very impressed.

Travel and transportation are areas where apps are certainly booming. Virgin America is the latest airline to launch their app. The purpose of their app is to make their customers’ lives easier, especially after the initial purchase. The main purpose of Virgin…

Travel is often used as an example of an industry where platforms like Hotels.com, Booking.com and Airbnb rule. This recent story in New York Times offers a good reminder that the future might not be that simple.

Engage, an Episerver agency from the UK, has published a case story about how they built the website and ordering channel for Irish Ferries.

As a CMS case study, it isn’t very remarkable in itself, but it got me thinking how wildly…