Stories behind the Screens

The Economist has an interesting story about how McDonald’s is pushing into mobile apps and digital ordering systems. The company is planning to introduce mobile ordering and payment in 25,000 restaurants by the end of 2018.

The Information has a excellent, in-depth article about the key developments around bots during 2016. It definitely was the “year of the bots”, but as it turned out, bots might still be quite far from breaking into the mainstream.

Amazon is building capability to provide space for other retailers inside Amazon’s mobile app. The Information has a pretty good story about this upcoming move (unfortunately behind a subscription wall). I think this move is showing us…

Reaching out to different channels is very critical for media companies, so following their work always gives good insights. For example, The Economist just recently started to invest more in LinkedIn. Many media companies are also…

KLM airline has a very nice implementation of a Facebook Messenger bot. When you book a flight through their online store, they offer a possibility to get updates and check-in guidance through Facebook Messenger. And it works pretty perfectly — I…

Wired has an interesting story about the web teams behind the United States presidential candidates. The story focuses especially on Hillary Clinton’s extensive digital team of over 50 engineers and developers building…