As a newbie entering the corporate 9–5 world post-college, I had my own set of expectations of what managers would be like…
There is an issue at work, people are upset. Everyone blames leadership and by leadership we mean you. Everyone is mad at you, again. Why is everyone so critical? Why does everyone always look at the leader when the messy stuff hits the fan and…
I just completed a wonderful new guide for managers and leaders titled Winning Well: A Manager’s Guide to Getting…
The vast majority of business news, and business writing is utter tripe. No, let me restate that: almost every bit of “business news” you see on television, and most of what you read isn’t business news at all. It’s speculation news…
I just finished reading an informative article about attrition levels, and the reasons, for those working in the contact centre industry in Ireland. The article highlights the major reason for attrition being a lack of career advancement. For me…