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Archive of stories published by SuccessBound by CustomerSuccessBox
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Sruti Satish
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SuccessBound by CustomerSuccessBox
Jun 27, 2022
‘FAIR’ framework to analyze 7 Different types of SaaS Customer Churn!
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Sruti Satish
in
SuccessBound by CustomerSuccessBox
May 31, 2022
‘Moments of Truth’ in Customer Success
How important do you think defining a customer journey could be? For me, the answer is “very…
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Payal Ghosh
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SuccessBound by CustomerSuccessBox
Aug 7, 2022
How playbooks can help ensure perfect customer onboarding in a SaaS business?
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Payal Ghosh
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SuccessBound by CustomerSuccessBox
May 18, 2022
Why is Customer Retention important for SaaS business? What are the different types of churn that you should pay…
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About
SuccessBound by CustomerSuccessBox
SuccessBound-a publication by CustomerSuccessBox- aims to give you insights from the world of customer success. Follow us to get enriching content about why’s and how’s of Customer Success.
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Tags
Customer Retention
Retention
Churn
B2b Saas
Customersuccess
Playbook
Customer Success Manager
Customer Success
Customer Onboarding
SaaS
Editors
Sruti Satish
Writers
Swagata Kumar
Payal Ghosh
Puneet Kataria