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Microcopy & UX Writing

Small words with a big impact.

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  • Tips for producing (good) content for mobile interfaces

    Tips for producing (good) content for mobile interfaces

    By Bruno Rodrigues*
    Go to the profile of Bruno Rodrigues
    Bruno Rodrigues
    Jan 30, 2019
    What I learned from my first week of a UX writing course

    What I learned from my first week of a UX writing course

    I’m a freelance Copywriter/UX writer in the making. I’ve been stuck in the Medium Maze for some time, reading UX writing article after…
    Go to the profile of Pernilla Axelsson
    Pernilla Axelsson
    Jan 30, 2019
    UX Writing IRL

    UX Writing IRL

    An intergenerational case study featuring an adorable grandma
    Go to the profile of Selene De La Cruz
    Selene De La Cruz
    Oct 27, 2018
    Closing the Experience Gap between Airbnb Hosts and additional Guests

    Closing the Experience Gap between Airbnb Hosts and additional Guests

    Case Study: How integrating multi-channel communication can eliminate communication boundaries and improve our Airbnb experience.
    Go to the profile of Renee Fok
    Renee Fok
    Aug 17, 2018
    Content Isn’t Something You Read, It’s Something You Do

    Content Isn’t Something You Read, It’s Something You Do

    People don’t read online. You’ve probably heard it before and here I am, saying it again. And you’ve probably have difficulty applying that…
    Go to the profile of truematter
    truematter
    Jul 26, 2018
    Content Strategy for Developers

    Content Strategy for Developers

    Our content strategy at the Mastercard NYC Tech Hub.
    Go to the profile of Selene De La Cruz
    Selene De La Cruz
    Apr 20, 2018
    That Time a Famous Illustrator Taught Me About UX Writing

    That Time a Famous Illustrator Taught Me About UX Writing

    Or, Christoph Niemann’s Guide to Meeting Audience Needs
    Go to the profile of Selene De La Cruz
    Selene De La Cruz
    Oct 16, 2017
    Give Your Content the Respect It Deserves

    Give Your Content the Respect It Deserves

    You hired a web design firm to create a new site or app for your company. Everything is ready — site structure, design, layout…
    Go to the profile of truematter
    truematter
    Sep 22, 2017
    What I Learned (And Didn’t Learn) at Confab Intensive 2017

    What I Learned (And Didn’t Learn) at Confab Intensive 2017

    Why I Went to Confab 2017
    Go to the profile of Selene De La Cruz
    Selene De La Cruz
    Sep 20, 2017
    Social Analytics: Breaking Down Facebook Insights

    Social Analytics: Breaking Down Facebook Insights

    Facebook Insights frustrate me.
    Go to the profile of Chase
    Chase
    Sep 20, 2017
    Digital Content Counterfeits

    Digital Content Counterfeits

    5 Ways to Spot a Sh*tty Consultant
    Go to the profile of Tracy Bains
    Tracy Bains
    Sep 18, 2017
    Information Architecture and UX

    Information Architecture and UX

    According to The Information Architecture Institute, Information Architecture is “the practice of deciding how to arrange the parts of…
    Go to the profile of Ming An
    Ming An
    Sep 18, 2017
    Information Architecture: Redefining the User Experience

    Information Architecture: Redefining the User Experience

    Re-Designing IA for the Singapore Polytechnic
    Go to the profile of Px
    Px
    Sep 17, 2017
    Training and Online Help Can’t Fix Poor Digital Product Design

    Training and Online Help Can’t Fix Poor Digital Product Design

    When users complain that digital products are confusing, development organizations often bolster training programs and help systems. In…
    Go to the profile of truematter
    truematter
    Sep 14, 2017
    Just Like Content, Context is King

    Just Like Content, Context is King

    Supposedly you have been asked to assess the impact of your brand’s messaging, an educational program sponsored by the government, or…
    Go to the profile of SightX
    SightX
    Sep 11, 2017
    How to Become a Customer-Centric Brand

    How to Become a Customer-Centric Brand

    As more and more companies place a stronger focus on a customer-centric approach, optimizing the customer experience has never been so…
    Go to the profile of Usabilla
    Usabilla
    Sep 1, 2017
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